25% OFF when you subscribe!

FAQ

Find the most frequently asked questions below.
  • Floofah is a natural sponge-like fiber derived from the dried fruit of the amazing Luffa gourd, a vegetable native to the warm climates of east Asia. 

    Luffa gourd is an edible vegetable in the cucumber family and is an excellent source of vitamin C and fiber. Once the gourd matures on the vine, it is then harvested to produce natural loofah products. Floofah is made with the same natural loofah-- just softer and more user-friendly.

    Floofah is a sustainable and biodegradable alternative to synthetic sponges and plastic loofahs.

  • Floofahs are made with vegetable fibers, which are naturally biodegradable and compostable even in home settings. We minimized the materials used to produce the Floofahs to ensure its compostability.

    In fact, everything about the Floofah-- the hang tag, paper packaging, and shipping boxes/bags are all compostable!

  • Floofahs are made with the same natural loofah, which are fibers produced by the amazing Luffa plant. 

    However, after many disappointing encounters with the standard loofah sections, we took a spin on its form factor and improved upon it-- taking the best parts of the loofah, the outer shell, layering it and making it durable, soft, and easy to use. 

    Floofahs are durable, produce rich lathers, have superior scrubbing power, yet are soft on your hands and gentle on your dishes and skin.

  • Floofah is completely natural and biodegradable, unlike plastic-based sponges and loofahs that shed microplastics during use and can take hundreds of years to decompose (into more tiny microplastics).

    Floofahs are also more sanitary because the loofah fibers do not hold water, making it less prone to bacteria growth and mold.

  • After each use, rinse Floofah thoroughly with water and hang it to dry. 

    To clean it more deeply, soak it in a vinegar or baking soda solution for a few minutes, then rinse and dry. You can also choose to wash it in the dishwasher or sanitize it in the microwave for 10 seconds.

  • Replace Floofah when it becomes too soft or starts to disintegrate (ripping or shedding), usually in 4-6 weeks depending on the frequency of use.

  • Using a plant-based product reduces our reliance on petrol-based plastic products and CO2 emissions associated with extracting and producing such products. 

    Natural products like the Floofah do not produce any microplastics during use, unlike sponges and loofahs made from plastic and recycled plastic.

    Floofah is completely biodegradable and can be composted in home gardens. Composting also reduces the amount of methane that is emitted into the atmosphere; therefore we strongly recommend that you compost your Floofah when you are ready to replace it.

  • Floofahs are minimally processed luffa plant fibers. Due to its plant-based nature, dried luffa gourds can still contain insect larvae. 

    As the luffa gourd is peeled and cleaned, they are washed in a mild bleach solution to ensure proper sanitization, then rinsed water for a clean, scentless finish. Due to the sanitization process, the Floofah has a cleaner white color instead of its natural yellow color.

  • Yes, Floofah is safe for sensitive skin. 

    Floofah is gentle on the skin and can be used for both dishwashing and personal care. 

    However, if you have very sensitive skin, it's always a good idea to test it in a small area first.

  • Love it or your money back! We offer full refunds on Floofahs within 30 days of purchase. 

    Please note that you will need to pay for return shipping; if you need a shipping label, we are happy to provide one and deduct the cost from the total refund.

    Not sure if it's for you? Request for a free sample by sending a note to tryfloofah@gmail.com.

  • We aim to ship orders within 48 hours! You will receive an email notification when your order is shipped, along with your tracking number (except for single Floofah orders). 

    We ship via USPS (United States Postal Services), the shipping service may take anywhere from 2-7 days for delivery. If you have a question regarding the status of your order, please reach out to us at tryfloofah@gmail.com.